Help Desk

Created: 15 September 2020, 16:18:53 CDT

Last updated: 2 March 2026, 02:37:52 CST

This page is no longer used. If you have a question, suggestion, or encounter a bug on our site, please contact staff members either in our #✅questions-and-answers channel, or through the private help tickets in the #contact-us channel, both of which are in our Discord Server. This makes sure that our staff team sees the issue you need help with.

Discord Server

Comments

HeartStorm4ever She/Her/Them/They

Does a banned user still get to use, create and trade pacapillars? I thought that they would get their pacas voided!

2023-03-21 22:09:13

CuttleKraken

asking on this cause i'm a tad confused and wondering. How do transfers go now for pacapillars? i have a friend sending me one and idk if i accept anything like in other communities that use this type of site set up or do you all accept it?

2023-03-17 20:58:50

Karmaloco

Two of my paca’s are missing from my account but I’ve searched and searched and searched for the original sale post and can’t find it. How do I go about getting them added?

Nvm disregard I messaged the discord.

2023-03-01 14:29:15 (Edited 2023-03-01 14:58:55)

senuhir

Where/how can I contact owners? As I can't see any options for it on Discord.. I'd like to draw Pacapillars and therefore ask for permission but there's no option for this..?

2022-11-21 09:58:08

GigiThePsittaco

There are some pacapillars that are open to gift art, you'll see the "gift art" little square on the character page appear green. But if you're looking to draw a pacapillar that needs permission before actually making gift art, it's better to contact the owner, as for directly contacting mods, i don't really know how to do that, sorry!

2022-11-30 17:17:20

isopodfriend

help i’m on mobile and i can’t submit my design- i also don’t have discord but i do have deviantart ;w;

2022-11-12 08:44:51

isopodfriend

nvm just found out they were closed lol

2022-11-12 10:37:06

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